Privacy Policy

MØDUS ("we", "us") is a booking and coaching app at modus.fitness that connects personal trainers ("coaches") with their clients ("athletes"). This policy explains what data we collect, how we use it, and the choices you have. Questions: contact@modus.fitness.

• Account data: name, email address, profile photo, and role (coach or athlete).
• Booking data: sessions booked, dates and times, services, vouchers, payment status and payment proof you upload.
• Content you share: photos, videos, comments and voice notes posted to private session feeds, and messages you send.
• Google Calendar data (coaches only, when connected): see section 3.
• Apple iCloud Calendar data (coaches only, when connected): your Apple ID email, the app-specific password you create for MØDUS, and the calendars you choose. See section 3a.
• Messaging data: the conversations, messages, tags, saved (starred) messages, replies and attachments you send through in-app messaging.
• Gym rental data: when a booking includes a coach's gym, the gym name and its rental fee.
• Referral data: referral codes you use or share, so rewards can be credited to the right accounts.
• Preferences: your appearance choice (dark or light) and email preferences.
• Technical data: basic device and log information needed to keep the app secure and working.

Coaches may optionally connect their Google Calendar. With your explicit consent through Google's sign-in screen, MØDUS accesses:

• Your Google account email address, to identify the connected calendar.
• Your calendar's free/busy information, so athletes cannot book times when you are busy.
• Calendar events created by MØDUS (their IDs, start and end times, and status).

We use this data only to:

• Show your real availability on your booking page and prevent double-booking.
• Create calendar events for confirmed MØDUS sessions and update or remove them when sessions are rescheduled or cancelled.
• Detect when you move or delete a MØDUS session event in Google Calendar, so the booking can be rescheduled (with the athlete's confirmation) or cancelled in the app.

We do not read the titles, descriptions, attendees or contents of your other calendar events. Access tokens are stored encrypted on our servers and are never exposed to other users.

MØDUS's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, Google user data:

• is never sold;
• is never used or transferred for advertising, including personalised or retargeted ads;
• is never used to train generalised artificial intelligence or machine learning models;
• is never read by humans, except with your explicit consent, for security purposes, to comply with law, or when aggregated and anonymised for internal operations;
• is only shared with third parties when necessary to provide the features above, or as required by law.

Coaches may optionally connect their Apple iCloud Calendar. Apple does not offer a sign-in screen for this, so you create an app-specific password for MØDUS at your Apple Account and enter it with your Apple ID email. MØDUS then connects to iCloud using the standard CalDAV protocol and accesses:

• Your Apple ID email and app-specific password, used only to connect to your iCloud calendars.
• The list of your calendars, so you can choose where MØDUS sessions are saved.
• Busy time from your calendars, so athletes cannot book times when you are busy.
• Calendar events created by MØDUS (their IDs, start and end times, and status).

We use this data only to:

• Show your real availability and prevent double-booking.
• Add confirmed MØDUS sessions to your calendar and update or remove them when sessions are rescheduled or cancelled.
• Detect when you move or delete a MØDUS session event in Apple Calendar, so the booking can be rescheduled (with the athlete's confirmation) or cancelled in the app.

We do not read the titles, descriptions, attendees or contents of your other events — only whether a time is busy. Your app-specific password is stored encrypted on our servers, is never shown back to you or anyone else, and is never used for any other purpose. iCloud data is never sold, never used for advertising, and never used to train AI models.

A coach can connect either Google Calendar or Apple iCloud Calendar, but not both at the same time. Connecting one replaces the other and deletes the previous connection's stored credentials.

• To create and manage your account and bookings.
• To send booking emails (confirmations, reschedules, cancellations, payments). You can turn these off in Settings.
• To show coaches and athletes the sessions and content they share with each other.
• To deliver in-app messaging, including conversation tags and saved messages.
• To issue referral rewards when the qualifying conditions are met.
• To remember your appearance preference and use it to match the colours of the emails we send you.
• To keep the service secure and fix problems.

Your booking details are shared only between you and the coach or athlete involved. We use trusted service providers to host the app, store files and send emails; they process data only on our behalf. We do not sell personal data.

We keep your data while your account is active. When a coach disconnects Google Calendar or Apple iCloud, the stored tokens or app-specific password are deleted immediately. To delete your account and data, email contact@modus.fitness; we will complete the request within 30 days.

In messaging, "delete for everyone" removes a message from the conversation for both sides; "delete for me" only hides it on your device. Booking history entries, including reschedule and cancellation records, are kept as a permanent reference for both parties.

• Disconnect Google Calendar or Apple iCloud at any time from your availability settings in MØDUS.
• Revoke the MØDUS app-specific password at any time from your Apple Account.
• Revoke MØDUS's access from your Google Account permissions.
• Request access to, correction of, or deletion of your data by emailing contact@modus.fitness.

Data is encrypted in transit and at rest, and access is restricted so each user only sees their own information and the sessions they are part of. Details of our hosting certifications and encryption are in our Trust Center.

MØDUS is not intended for children under 13, and we do not knowingly collect their data.

We may update this policy and will change the date above when we do. For any privacy question, contact contact@modus.fitness.